Fee Schedule

*Issued 30/08/2023. Fee schedule is subject to change.

Mackay ENT Specialists is a private fee-for-service practice. Payment in full is required on the day of service.

The fees associated with consultation are:

Consultation Fees

Item # Consultation Description Fee Medicare Rebate Out of Pocket Cost
104 Initial Consultation $230 $81.30 $148.70
105 Subsequent Consultation $135 $40.85 $94.15

Procedure Fees

A procedure may be performed during your visit. These fees are in addition to your consultation fee.

Item # Consultation Description Fee Medicare Rebate Out of Pocket Cost
41647 Ear Microinspection/Toilet $200 $102.85 $97.15
41677 Nasal Cautery $200 $84.25 $115.75
41764 Nasendoscopy (scope) $200 $114.90 $85.10
11324 Impedance audio-gram $18.60 $18.60 $0

Appointment Confirmation

It is vitally important that all appointments are confirmed prior to the day of consultation. You will receive a text message to confirm your booking in the days leading up to your appointment. If you do not confirm your appointment via text message response or direct contact with reception, your appointment will subsequently be cancelled.

Failure to Attend

Failure to attend a confirmed appointment WILL result in your case being repositioned to the end of the waiting list and a cancellation fee WILL be charged to reschedule your appointment.

General Information.

Multiple item numbers can be charged in one visit.

Item numbers are charged based on the best outcomes for your treatment as required by our practitioners.

For every third and subsequent item number charge at a given consultation, the Medicare Rebate amount applies (IE $0 out of pocket).

Our fees are based on the Australian Medical Association’s recommended fees.

If you have registered your bank details with Medicare we can process your claim at the time of payment. Medicare’s rebate monies should be in your account the next business day.

Payment in full is required on the day of service. We accept EFTPOS, major credit cards or cash.

DVA patients are claimed direct from Veterans Affairs.

If you have any further queries regarding our fees please contact us at the Mackay ENT office.

Frequently Asked Questions

Why do I need a current referral?

A current referral is required to claim a rebate from Medicare.

Why does the referral need to be sent before the consultation?

The referral outlines the nature of your condition. Dr Reid will review the referral to ensure an appropriate appointment time is offered.

Can someone attend the consultation with me?

You are welcome to attend the appointment with a relative or friend if you wish.

How can I make the most of my consultation?

Bring all x-rays and test results with you to your consultation, and make a list of questions you may need to ask Dr Reid.

Why do I have to pay a fee to see Dr Reid?

This is a private practice offering fee-for-service consultations with Dr Reid. Services without out-of-pocket costs are available through the Public Health System. Please ask your GP for referral to these services.

What is an Ear Toilet and why would I need to have one?

Ear Toileting is used to clean the ear canal, including removal of foreign objects, pus/debris or softened wax. It should only be performed by staff with the appropriate training and assessment skills.

What is a Nasendoscopy and why would I need to have one?

Nasendoscopy involves passing a small flexible telescope, about the size of a piece of spaghetti, into the nostrils, to look directly at all parts of the nose, the back of the nose, and the throat, as far down as the voice box and beginning of the food pipe. The procedure takes about one minute in total, and a numbing spray is used to make the experience more comfortable. Performing a Nasendoscope allows Dr Reid to make an accurate diagnosis of nose and throat conditions, as well as many ear problems, and will often avoid the need for more expensive and invasive investigations.

Does Dr Reid see all ear, nose and throat conditions?

Dr Reid can assess and diagnose all ENT conditions. Dr Reid is skilled in treating most conditions in this area. Although there are a small number of very complex ENT operations that he does not perform, he will facilitate rapid referral to another colleague skilled in these if appropriate for your care.

What is No-Gap and Known-Gap Insurance Agreements?

Please contact your health fund to understand if you have No-Gap or Known-Gap insurance cover. Known-Gap policies will see you pay for only an agreed amount of the Surgeons fees direct to the Surgery, with the rest being claimed by the Surgery from your insurer. A No-Gap policy sees an agreed amount claimed by the Surgery from your insurer, with no portion paid to the surgery by yourself. These policies are only offered if the Surgeon participates in No-Gap agreements. This practice does not participate in no-gap agreements with any health fund. Where the practice has a known-gap agreement with your health fund, the known gap will be charged. In all other circumstances, the full amount of the procedure will be charged and you can claim separately from your health fund after the procedure is performed.

What if I have no private health insurance?

Dr Reid sees uninsured patients privately. Health insurance doesn’t cover any consultation costs within the room, and would only usually apply when you’re admitted to a private hospital for surgery. If you do require surgery, you have the options of being referred to a public hospital wait list, or performing the surgery privately at your own cost. We can advise on these options after your consultation.

What if I want to seek a second opinion?

Dr Reid is happy to provide you with a referral to other local surgeons should you require a second opinion.